Terms of Service
Last updated: 22 February 2026
1. Service Description
Situara Water (water.situara.com) is a drinking water quality monitoring platform operated by Woon IoT BV (Netherlands). The service provides access to EU drinking water quality data via a web interface and API.
| Tier | Access | Rate Limit |
|---|---|---|
| Free (public) | Public API, no key required | 60 requests/hour |
| Registered | API key required | 1,000 requests/hour |
2. Acceptable Use
By using Situara Water, you agree not to:
- Scrape, crawl, or bulk-download data beyond normal API usage
- Attempt to circumvent rate limits or abuse the service
- Redistribute data commercially without proper attribution to Situara Water
- Use the service for any unlawful purpose
- Interfere with or disrupt the service or its infrastructure
Attribution requirement: if you display or republish data obtained via our API, include a visible reference such as "Data via Situara Water" with a link to water.situara.com.
3. API Keys
- One API key is issued per organisation or individual
- API keys are personal and must not be shared publicly or with third parties
- We reserve the right to revoke API keys that violate these terms
- You are responsible for all activity under your API key
4. Data Accuracy
Situara Water aggregates data from public sources on a best-effort basis. While we strive for accuracy, we do not guarantee that the data is complete, current, or error-free. The data provided should not be used as the sole basis for decisions affecting health, safety, or regulatory compliance. Always consult your local water supplier for authoritative information.
5. Service Availability
We aim to provide reliable service but offer no SLA for the free tier. The service may be temporarily unavailable due to maintenance, updates, or unforeseen circumstances. We will make reasonable efforts to minimise downtime and communicate planned maintenance in advance.
6. Limitation of Liability
The Situara Water service is provided "as is" and "as available" without warranties of any kind, express or implied. To the fullest extent permitted by applicable law, Woon IoT BV shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of or inability to use the service.
7. Intellectual Property
The Situara Water platform, including its design, code, and documentation, is the intellectual property of Woon IoT BV. The water quality data itself may be subject to open data licences from the original sources.
8. Termination
We may suspend or terminate access to the service at any time for violation of these terms. You may stop using the service and request deletion of your API key at any time by contacting us.
9. Changes to These Terms
We reserve the right to modify these terms at any time. Material changes will be communicated via the platform. Continued use of the service after changes constitutes acceptance of the updated terms.
10. Governing Law
These terms are governed by the laws of the Netherlands. Any disputes shall be submitted to the competent court in Amsterdam, the Netherlands.
11. Contact
For questions regarding these terms, contact us at legal@situara.com.